Experience & Selected Work
Healthcare experience behind RevResolve.
RevResolve was built from hands-on experience across clinical operations, healthcare technology, revenue cycle, payer connectivity, EDI, implementation, and client partnership.
The experience below reflects Towera Bonnie's prior professional work and is not presented as RevResolve client outcomes.
Founder Professional Experience
Cross-functional experience from the front desk to the payer connection.
A/R Recovery & Claims Resolution
Experience investigating aged claims, payer denials, rejections, enrollment-related issues, underpayments, follow-up gaps, and recovery opportunities.
Healthcare Technology Implementations
Implementation experience spanning onboarding, payer connectivity, configuration, testing, training, go-live readiness, issue resolution, and client handoff.
EDI & Payer Connectivity
Hands-on work with 837, 835, 270/271, 276/277, SFTP, clearinghouse workflows, payer matching, ERA/EFT, and enrollment dependencies.
EHR & Revenue Cycle Systems
Experience across Epic, Cerner, eClinicalWorks, Tebra, KanTime, Availity, Inovalon / ABILITY, Waystar, Office Ally, Change Healthcare, and related environments.
Credentialing & Enrollment
Experience supporting Medicare, Medicaid, and commercial payer enrollment, CAQH-related workflows, provider data issues, and claim impacts tied to enrollment.
Client & Operational Leadership
Experience coordinating billing teams, client stakeholders, technical resources, reporting, training, project milestones, and issue escalation across healthcare organizations.
Selected Work Examples
The kind of problems this experience supports.
These examples describe prior professional work at a high level and are intentionally anonymized.
Aged Claims Recovery
Investigated large rejected and aged claim backlogs, identified root causes, coordinated corrections, and supported payer follow-up through resolution.
Implementation & Go-Live
Supported healthcare organizations through software implementation, payer setup, testing, training, launch readiness, and post-go-live stabilization.
Enrollment-Driven Claim Issues
Worked across provider enrollment, payer configuration, NPI/taxonomy issues, and billing operations when credentialing dependencies affected claim payment.
Selected results reflect prior professional experience. Outcomes vary by payer, claim age, documentation, filing limits, contractual requirements, and client circumstances.
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